At Outdoor Solution, we strive to offer a smooth and reliable shopping experience. Please review the following shipping and return guidelines to understand how we handle your orders.

Our Shipping Commitment:

• We will ship all orders via Australia Post (AusPost). A tracking number will be provided for your shipment on the AusPost website.

• Delivery times may vary depending on AusPost’s handling and services. Check the tracking for the most accurate delivery timeframe.

• Your order will be shipped from our warehouse within three business days after receiving the confirmation email.

• Please note that product availability may change. To avoid backorders, we recommend checking stock with our team at +66 (0) 2 948 4160, +66 (0) 82 450 0420 before placing an order.

Our Return Policy:

• No returns on safety products due to strict safety and hygiene regulations.

• For non-safety items, returns are accepted within 30 days of purchase. Please contact us via email at contact@outdoorsolution.com.au to initiate a return.

• All returns will be processed promptly to ensure a hassle-free experience.

We are committed to providing exceptional service and ensuring your satisfaction with every purchase.